Privacy Policy

1. Information we collect

When you request a free consultation, call us or fill out the form on our website, we may collect:

• Full name
• Phone number
• Email address
• Project address
• Details about your project, such as its type, budget range, timeline and your notes
• Your preferred date and time for a consultation
• The page you sent the form from and how you reached our website
• Any photos or documents you choose to share with us

We do not collect payment information through this website. All payments are handled separately through invoicing or contractor agreements.

2. How we use your information

We use the information you provide to:

• Respond to your inquiries and schedule consultations
• Prepare accurate estimates and design proposals
• Coordinate your project with our in-house team and trusted trades
• Communicate project updates and appointments
• Improve our website and customer experience
• Comply with legal obligations and licensing requirements

3. How we share your information

Master Kitchen does not sell, rent or trade your personal information. We may share it only with:

• Our employees, designers and installers working on your project
• Licensed subcontractors or material suppliers necessary to complete your remodel
• Service providers that help us operate our business, such as email, phone and customer management systems
• Government agencies or legal authorities when required by law, a permit application or a court order

4. Cookies and analytics

Our website uses Google Analytics to understand how visitors use our pages. It sets cookies and collects usage information such as the pages you view and the type of device you use. You can control or disable cookies through your browser settings.

5. Data security

We take reasonable measures to protect your personal information from unauthorized access, loss or misuse. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data retention

We keep your information for as long as necessary to fulfill the purposes described in this policy, including project completion, warranty support and legal recordkeeping. You may ask us to delete your contact information at any time.

7. Your California privacy rights

California residents may have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know, to delete, and to opt out of the sale of personal information. Master Kitchen does not sell personal information. To exercise your rights, contact us using the details below.

8. Children’s privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

9. Third-party links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Master Kitchen LA Inc
855 N Croft Ave, Los Angeles, CA 90069
Phone: (818) 399-0349
Email: masterkitchenla@gmail.com